Cancellation policy
Consumer refers to every natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business or profession

Right of cancellation
You have the right to cancel this contract within 14 days without providing a reason. The cancellation period is 14 days as of the day on which you or a third party indicated by you who is not the carrier received the product. In order for you to make use of your right of cancellation you must inform us (Bettina Kolberg/stellifi3d, Wellingsbütteler Landstraße. 245, 22337 Hamburg, +49 4041350931, info [at] about your decision to cancel the contract by means of a clear declaration (for example by letter sent by mail, fax or email). You can, but are not obliged to, use the cancellation template provided. In order to keep to the cancellation period, sending the statement on your decision to make use of your cancellation right before the end of the cancellation period.

Consequences of cancellation
If you cancel the contract, we are obliged to reimburse all payments we have received from you, including shipping costs (except for additional costs which may be incurred if you selected a delivery option other that the cheapest standard deliver option offered by us). We are obliged to reimburse you immediately and at the latest within 14 days as of the day of receiving the notification of your cancellation of the contract. When reimbursing you we employ the same payment method you selected when originally completing the transaction, unless we expressly agree on another option with you; we will not charge you fees for the reimbursement under any circumstances. We can refuse to reimburse you until we have received the products or until you have presented proof that you have sent the product, depending on which results sooner. You are obliged to return or send the products immediately and no later than within 14 days as of the day that you informed us about your cancellation of the contract. The deadline is met if you send the products before the 14 days have elapsed.
You will bear the costs of returning the products.
You will only be obliged to bear any possible loss in value of the product if such a loss in value resulted from handling the product not necessary for testing its nature, properties and functions.

Cancellation template
If you wish to cancel the contract, please fill in this template and send it to us.

– To Bettina Kolberg/stellifi3d, Wellingsbütteler Landstraße.245, 22337 Hamburg, info [at]
– I/We(*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sales of the following goods(*)/provision of the following service(*)
– Ordered on (*)/received on (*)
– Name of consumer(s))
– Address of consumer(s)
– Signature(s) of the consumer(s) (only if this form is notified in writing)
– Date
(*) Delete as appropriate.

Exclusion or premature expiration of the cancellation right
The right of cancellation does not apply to contracts:
for delivering products which are not prefabricated, and which require an individual selection or terms provided by the consumer in order to be crafted or which are clearly tailored to the personal needs of the consumer.